Privacy Policy
Artur Barros Educação is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share the personal information of users of our corporate website and student portal.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on our platform, subscribing to our plans, or contacting us. This information includes:
- Full name;
- Email address;
- Username and access password;
- Phone / WhatsApp number;
- Payment data (managed by secure third-party payment processors);
- Progress history in lessons and quiz answers.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, operate, and maintain our study platform and student portal;
- To process your financial transactions regarding subscriptions;
- To send communications regarding classes, mentorship, system updates, and promotions;
- To reply to support and customer service requests;
- To analyze student performance in order to provide personalized pronunciation and writing feedback;
- To comply with legal and regulatory obligations.
3. Data Sharing
Artur Barros Educação does not sell or trade your personal data. We may share your data with third parties only in the following circumstances:
- With technology service providers necessary to run the site, send emails, or process payments (such as payment gateways);
- If required by law or a judicial subpoena.
4. User Rights (LGPD)
In accordance with the Brazilian General Data Protection Law (LGPD), you have the right to:
- Confirm the existence of the processing of your data;
- Access your personal data under our custody;
- Request correction of incomplete, inaccurate, or outdated data;
- Request the deletion or elimination of your personal data collected with your consent (subject to legal retention periods for financial logs).
5. Data Security
We implement physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, or alteration. Student session tokens are stored securely and encrypted during sessions.
6. Changes to This Policy
We may update our Privacy Policy from time to time. We recommend that you review this page periodically to stay informed about data protection practices.
7. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, please contact us through our support email or WhatsApp available in the footer of our website.